Diagnostics
You can't just plug it in and read the answer
Anyone can pull a fault code. Knowing what it means on a Land Rover takes years of tracing issues on these vehicles specifically — which is exactly why the code alone doesn't fix your car.
Certified for what's under the bonnet now
Diagnosing today's high-tech Land Rover and Jaguar models takes both experience and the highest level of certification. That's why our team includes IMI Level 4 certified technicians — trained to safely and accurately troubleshoot the complex high-voltage systems in electric and hybrid vehicles.
We use advanced diagnostic tools including dealer-level equipment, but unlike a main dealership we're not locked into a single ecosystem. That freedom lets us take more flexible, more efficient routes to an answer — which means faster turnaround and real cost savings for you.
We analyse every system, from traditional engines to battery management. And we take pride in precise diagnosis rather than the ship-of-Theseus approach of replacing part after part and hoping. When a fault isn't immediately apparent, we go deep and pinpoint it — right, the first time.
CAN bus · 500 kbit/s
CAN-H · CAN-L
This is what your vehicle is saying to itself, thousands of times a second. Two wires, mirroring each other — and when they stop mirroring, something is wrong. Reading that is the job.
The difference
We find the fault. We don't guess at it.
Replacing part after part until the light goes out is expensive, and it isn't diagnosis. Tracing a fault to its cause costs less than paying for the parts it wasn't.
Why a specialist
Cost-effective repair starts with the diagnosis
Whenever you have an issue, the diagnostic process is what decides whether the repair is cost-effective or a money pit. This is where experience of the brand comes in, and why you should take a Land Rover to a specialist.
Investment in equipment
We've invested in the best equipment on the market. It assists the process — but it's important to say plainly that you cannot just plug a car in and know the exact problem from the codes. It takes years of experience, and tracing the issue, before you can be confident in a repair strategy.
Experience and training
We stay ahead by investing in training and qualifications for everyone involved in diagnostics. They also have access to Master Technicians who've worked with the Land Rover brand — so when something genuinely tricky comes in, we have an edge on getting it solved.
How it goes
From warning light to confirmed fix
- 01
Cost
The first thing you want to know is what it will cost to fix, and honestly, sometimes we don't have that straight away. What we can do is set markers with you — say your suspension warning light has come on, and the initial plug-in tells us we need to investigate further. Set an hourly update and you stay in control of the spend, with no surprises at the end.
- 02
The fix
Once we've identified the issue and worked out a repair strategy, we prepare an estimate. Our customer services team puts it in front of you, and nothing starts until you've agreed it.
- 03
Confirmed
When the repair is done, your vehicle is test-driven by the mechanic who did the work — they confirm their own fix before you get the car back.
Got a light on?
Tell us what it's doing. If another garage has already had a go and given up, say so — that's the sort of job we like.